The Northern Ireland Housing Executive has been using Profess since 1999, firstly in Design & Property Services Division, then in Direct Labour Organisation,
and more recently in Finance Division. Profess and Profess Contract Manager were chosen to replace a number of existing core business critical systems
which had come to the end of their useful life. Pillar has always worked with us to enhance and develop their systems to ensure that all our functional
requirements and business processes have been fully met.
Profess Contract Manager is essential to running our business and delivering to our internal and external customers; from budget monitoring, scheme management,
works order management, through to paying our business partners. We have been able to streamline a number of our business processes as a result of
using Profess Contract Manager, as the system now integrates across a number of key Departments.
Dealing with Pillar has always been a pleasure as the staff are very friendly and responsive to any issues or queries raised. The support received has been invaluable and is second to none.
More recently, we have embarked on further development of the system with Pillar, as we replace a further three systems in Housing & Regeneration Division.
When completed, we will have an incredible, fully joined up, business management and reporting tool.